Policy Summaries AD&D (All Carriers) “I want to verify that you have the Accidental Death and Dismemberment Insurance. [Continue to read if client is NOT Financial Services Association / F.S.A. ...

Accidental Death & Dismemberment Hospital Accident Protection Recuperative Care Injury & Illness (Zurich Recuperative Care) Injury Care Accident Insurance Critical Illness

PRODUCT DESCRIPTION INFORMATION What is this coverage? Can you tell me more about this coverage?  What does this cover? Recuperative Care provides cash benefits in the event the insured is hospitaliz...

Key Words / Phrases Cancel Don’t want this Don’t need this I have other insurance Thought this was life insurance I’m unemployed Can’t afford it Steps Ask reason for cancelling...

Key Words / Phrases: Lost my enrollment form Need another enrollment form sent to me Direct Caller to Enrollment Site Under no circumstances should you direct a customer to their financial institution...

When you see the following message – “Please service this coverage ID through web screen…” read the following script.  For a package customer who wants to file a claim, follow...

PRODUCT DESCRIPTION INFORMATION What is this coverage? Can you tell me more about this coverage? What does this cover? Accidental Death and Dismemberment covers the insured in the event of loss of lif...

PRODUCT DESCRIPTION INFORMATION What is this coverage? Can you tell me more about this coverage? What does this cover? Accidental Death and Dismemberment covers the insured in the event of loss of lif...

PRODUCT DESCRIPTION INFORMATION What is this coverage? Can you tell me more about this coverage? What does this cover? Injury Care Accident Insurance provides cash benefits directly to the insured due...

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