| ADD | Accidental Death & Dismemberment |
| APP | Accident Protection Plan |
| CAP | Customer Appreciation Program |
| DOB | Date of Birth |
| DTC | Direct to Consumer |
| FI | Financial Institution |
| FMG | Franklin Madison Group |
| ICD | Insurance Coverage Document |
| ISF | Insufficient Funds |
| HAP | Hospital Accident Protection |
| IVR | Interactive Voice Response |
| PDN | Premium Due Notice |
| PI | Primary Insured |
| POA | Power of Attorney |
| POE | Proof of Enrollment |
| RCP | Recuperative Care Plan |
| SOP | Standard Operating Procedure |
| TERM | Term Life Insurance |
| TPA | Third Party Administrator |