FMService.com is supported on all platforms, including Android and iPhone.

We continuously update our servicing site, fmservice.com, so our customers have the best possible experience.  Please check back here often for updates.

CAN Do On FMSERVICE

CANNOT Do On FMSERVICE

View policy information, including: Type of coverage Coverage ID Carrier Next payment due date Amount of premium Billing frequency Effective date Coverage amounts Beneficiaries Make a payment with a debit or credit card (registered or as a guest on the home page) View payment history Enroll in or change autopay View cancelled policies & cancelled date Add, edit, or remove/delete beneficiaries Request claim forms via email or mail (logged in only) Request a call from a claims agent (as a guest on the home page only) Request proof of enrollment View, download, & request copy of certificate of insurance Request to restart a cancelled coverage Update cell phone number, username, & password (not at the coverage level) If eligible, AD&D customers may receive an offer to increase their coverage

Cancel coverage (complimentary & supplemental) Change coverage type (i.e. family to individual) Change coverage amount Upload claim documents Submit / attach documents Request a letter or form Submit a power of attorney Request a refund Update mailing address Enroll in coverage (enrollment is available via client enrollment sites) Pay ahead or for lapsed periods

 

Registration

 

Beneficiaries – Add, Edit, Delete

 

Certificate of Insurance

 

Start Claim Logged In

 

Start Claim Without Logging In / As a Guest

 

Paid, Update Autopay

 

Unpaid, Hard Decline

 

Unpaid, Direct Bill