| Reason / Question Asked |
Description |
| Address to enroll |
What is the address that I send the enrollment form to |
| Age reduction |
Reduction in coverage amount based on age |
| Beneficiaries |
Who can be named as a beneficiary; number of beneficiaries that can be named |
| Billing |
Frequency of billing; method of payment |
| Cancellation |
Terms of cancelling; money back |
| Claims |
How benefits are paid; how to file; length of time to process |
| Coverage – What is covered |
What is included as part of this insurance |
| Coverage – Amount |
How much additional coverage can be purchased |
| Coverage – Family vs. individual |
Difference between family vs. individual coverage |
| Coverage – Family percentages |
Amount covered for family members / who is covered |
| Coverage – Add-on benefits |
Such as common carrier, education, anti-inflation, etc. |
| Dependents |
Who is considered a dependent |
| Effective date |
When coverage begins |
| Enrollment status |
Still get coverage; coverage after 14 days |
| Enroll in complimentary coverage |
Enrolls in complimentary coverage |
| Exclusions / What is not covered |
What is covered / not covered |
| How to enroll |
How to enroll |
| Is this legitimate |
Legitimacy; spam |
| Life insurance vs. AD&D |
Life insurance vs. accidental insurance |
| Not interested |
Not interested / suppress |
| Price |
Cost for family vs. individual |
| Who are you / Who is the plan administrator |
Who are you |
| Other (rare) |
Any other questions asked which are not listed |
